Job Description
Location : Harrison, Arkansas
Duration : 6 months
Network Voice
HiPath 4000/ 3000, Hicom 300 Service Technicians,
recommended is __ years of practical experience with installation and
maintenance of HiPath 4000 /3000 Hicom300 standalone systems, HiPath
4000 networks as well as HiPath HG 3500/HG1500.
Technical Knowledge:-
The candidate for the above position needs the following
knowledge:
· Advanced knowledge
of the HiPath 4000 /3000 Hicom300 communication system including
o Hardware and system features
o Platform related access points and work points
o Networking configurations and features within the same system
family
o VoIP functionality of HiPath HG3500 /HG1500
o Internet telephony via SIP protocol
o System troubleshooting and remote administration
· Advanced knowledge
of HiPath license management and HiPath administration
· Basic knowledge of
networking with OpenScape Voice and HiPath 3000
o Advanced knowledge of the underlying technologies such as
telecommunication technologies and
protocols
o Network technologies and protocols (LAN/WAN)
o Voice over IP (VoIP)
o Quality of Service
o Mobility technologies
The candidate is involved in the following activities:
· Installation, configuration,
administration, and maintenance of HiPath 4000/3000 Hicom300 communication
systems and Expressions Voice mail system including
necessary tasks for system generation with work points
and access points
· Performing
necessary tasks for system generation including work points
· Configuration and
administration of HiPath 4000 networks (TDM and IP)
· Configuration of
basic network connections to HiPath 3000 and OpenScape Voice
. Configuration and report generation of ACD and UCD groups
. System backups
· Installation,
configuration and administration of HiPath HG 3500 for VoIP (IP work points)
· Troubleshooting in
the HiPath 4000/3000 Hicom300 communication platform (standalone and
networked systems) with work points and access
points
· Remote
administration and remote maintenance of the above Siemens systems
· Commissioning
including telephone user instruction
Others:
·
Certification- SCCA Hipath Field Technician 4000 / UCCP Service
HiPath 4000
·
Excellent Customer Interaction skills
·
Excellent communication and presentation skills.
·
Excellent vendor co-ordination skills.
·
Experience in managing critical situations.
Contact :
Reynold Rodrigues
Technical Recuirter
VDart Inc
Cnt No:678-720-3401
